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Transparency: online tracking of routes, tariffs, and complaint status in real time.
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Automation: digital format for issuing licenses and permits for transportation.
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Efficiency: reduction in labor costs by 30-40% and paper turnover by 90%.
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Unified control: centralized collection of data on bus stations, routes, and preferential cards.
The system is aimed at providing users with comprehensive information on interactive online services. The system is designed to automate all processes related to obtaining licenses for freight and passenger transportation, as well as the interactions between license holders and lessees.
Additionally, through the portal it is intended to:
enable the search for information and tickets for bus, air, and railway routes;
maintain a registry of concessionary transport cards that grant free travel in urban public transport (excluding route taxis);
provide information on the location of all bus terminals and bus stations on the map of the republic (regions), including facility data and route schemes.
Goals and objectives of a unified interactive system
System Goals:
Distribution of foreign and multilateral permits for international road transport between national carriers;
Registration and accounting of lease agreements for motor vehicles between licensees and individuals;
Creation of an effective mechanism for searching for lost items in public transport - a "discovery bureau";
Reduction of labor costs by 30-40% due to automatic allocation of permit quotas;
Reducing paper appeals to 90%.
Tasks system:
Reducing labor costs and working time for providing full information about the ministry's services, existing air, bus, and rail routes, as well as ticket tariffs;
Providing citizens with complete, reliable, and detailed information about the services of the Ministry of Transport of the Republic of Uzbekistan;
Automation of the license issuance process.
Registration in a unified interactive system
For the issuance of new or duplicate preferential transport cards granting the right to free travel in urban passenger transport:
Total applications - 52,670;
Vidano - 19,227;
Cancelled - 1,231;
In the process - 220;
New applications - 40;
Rejected - 31,952.
In order to use the services through mobile applications, you can download from these links:
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Online purchasing and booking of tickets for aviation, rail, and bus routes;
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Submitting complaints, suggestions, and inquiries through the portal;
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Automating the application process for obtaining licenses and permits for freight and passenger transport, as well as the distribution of international permits and quotas;
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Maintaining a register of preferential transport cards;
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Map of transport facilities and routes at national and regional levels;
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Mechanism for searching for lost items in public transport ("Lost and Found");
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Reduction of labor costs and paper documentation through process digitalization.
