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Citizens can open a personal account in the Virtual Reception
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Detailed answers to frequently asked questions
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On the portal you can get legal advice online
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Contact the heads of government agencies
The purpose of the “Citizens’ Personal Account” module is to create maximum convenience for citizens when working with the system, to provide the opportunity to store the entire history of requests in one place.
Previously, applicants had to re-enter their personal data when submitting each new application. Now there is no need for this.
The personal account collects all the applicant’s correspondence with government agencies (all appeals and response letters), which facilitates the process of finding a specific appeal and response to it.
Here are the answers to the most frequently asked questions
The database contains answers to questions relating to housing, social protection, business and banking, production, certification and licensing, veterinary services, taxes and fines, information technology and communications, transport and legal issues, science and culture, education, labor and employment, as well as other spheres of social life. The answer to the desired question can be found using keywords.
Schedule for reception of citizens by heads of ministries and departments and direction of appeal to them
In this section you can find information about the functions and tasks of heads of state and economic management bodies, local khokimiyats. Information about the days, times of reception of officials and contact information is also provided. Here you can send your request to a personal virtual reception.
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On the portal you can find information about the People's Reception Rooms
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Indicate your mahalla and help solve the problem
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You can quickly report harassment
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Treatment and responsibility
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